Mirra

Legal

Terms of Service

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1. The service and the seller

Mirra is an online journaling service operated at onemirra.com and offered under the trade name “Mirra”. By creating an account or using the service you agree to these terms.

When you buy a paid plan, the seller of record for that purchase is Creem. Creem processes your payment, issues your receipt, and collects and remits any applicable sales tax, VAT or GST. If you have a billing or refund question you can reach either us at support@onemirra.com or Creem's customer portal — both respond.

Mirra never receives or stores your card number. Payment details are handled entirely by Creem and its payment processors.

2. Eligibility

You must be at least 18 years old to create an account or make a purchase. Mirra is not directed at children and we do not knowingly collect information from them.

3. Your account

You can use Mirra without an account; an anonymous browser session is created for you. Creating an account with an email address and password attaches the dreams from that browser to you so they survive across devices.

You are responsible for keeping your password confidential and for activity under your account. Tell us at support@onemirra.com if you believe your account has been accessed by someone else.

4. What Mirra is — and what it is not

Mirra produces written reflections generated by an AI model from material you supplied: your own account of a dream, your own answers, and your own emotion labels.

  • Mirra is not divination, fortune telling, prediction or a psychic service. It makes no claims about the future, about luck, or about events that will happen to you or anyone else.
  • Mirra is not a medical device and does not provide medical, psychiatric, psychological, diagnostic or therapeutic services. Nothing it outputs is a diagnosis, a treatment or professional advice.
  • Output is generated by a language model and can be wrong, incomplete or simply not resonant. It is offered as a prompt for your own reflection, and every layer can be marked “not quite me” so it is written again.
  • Mirra is not a crisis service. If you are in distress or thinking about harming yourself, please contact your local emergency number or a qualified professional. Mirra cannot help with that and is not monitored for emergencies.
  • Do not make medical, legal, financial or other significant decisions on the basis of anything Mirra writes.

5. Your content

What you write stays yours. You keep all rights to your dream entries, answers and notes.

You grant us only the permission we need to run the service: to store your entries, to send them to our AI provider so a reading can be generated, and to show them back to you. We do not publish your entries, sell them, or use them to train third-party models. Mirra has no public or social feed — everything you write is private to your account.

6. Acceptable use

When using Mirra you agree not to:

  • break the law, or submit content that is illegal or infringes someone else's rights;
  • submit other people's personal information beyond what is necessary to describe your own dream;
  • attempt to access accounts, data or systems that are not yours;
  • automate, scrape, resell or redistribute the service or its output as your own product;
  • deliberately overload the service or circumvent usage limits.

7. Plans, renewal and cancellation

A free account includes 3 readings per calendar month. Mirra Pro is available monthly or yearly and includes unlimited readings plus features that span your whole journal. A Single Depth Pass is a one-time purchase that unlocks one reading and does not renew.

Subscriptions renew automatically at the end of each billing period at the price shown at checkout, until cancelled. You may cancel at any time from your account page or the Creem customer portal; cancellation stops future renewals and your access continues to the end of the period you already paid for. There is no minimum term and no cancellation fee.

If we change the price of a plan, the change applies only from your next renewal and you will be told before it takes effect.

Refunds are covered by our Refund Policy, which forms part of these terms.

8. Availability and changes

We try to keep Mirra available and working, but it is provided “as is” and we do not promise uninterrupted or error-free service. We may change, suspend or discontinue features. If we discontinue a paid feature materially, we will refund the unused portion of your current period.

We may update these terms. If a change is material we will say so on this page and update the date above before it takes effect. Continuing to use Mirra afterwards means you accept the revised terms.

9. Liability

To the extent permitted by law, Mirra is not liable for indirect or consequential loss, or for decisions you make based on its output. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

Nothing in these terms limits liability that cannot lawfully be limited, including your statutory consumer rights.

10. Ending your use

You can stop using Mirra and ask us to delete your account and everything in it at any time by writing to support@onemirra.com.

We may suspend or close an account that breaches these terms, is used unlawfully, or is used in a way that harms the service or other people. Where a paid period remains, we will refund the unused portion unless the closure was for serious abuse.

11. The contract, trade name and governing law

We have not named a specific governing law in these terms, because there is no single answer that would be both accurate and fair to every reader in every country. Here is what that means in practice:

  • The counterparty to your purchase is not vague: Creem is the merchant of record, named on your receipt, and it is accountable to you through its own terms and its payment network's rules.
  • If you are a consumer, you keep every protection the mandatory consumer laws of the country where you live give you — those rights cannot be taken away by a choice-of-law clause, with or without one here.
  • If a dispute arises, it is handled under the merchant of record's terms and your payment network's rules first, and failing that by the ordinary rules that apply where you live.

12. Contact

Questions about these terms: support@onemirra.com.

Still unclear?

Write to support@onemirra.com. A person reads it, and we answer within 2 business days.